Contact information
Talk to a real person.
Questions about an order, a subscription, or the product itself. A real person reads every message and replies within one business day, two at the very most.
Get in touch
Write to us. We write back.
Fastest for anything about a specific order. Include your order number and the email you used at checkout.
HoneyGummies LLC (doing business as Metavia) 133 Ivanhoe Dr, Paramus NJ 07652
For letters only. Please do not mail returns to this address without emailing us first. We will confirm the correct return address and walk you through the process.
Support hours
Monday to Friday, 9 AM to 5 PM Eastern Time.
Messages sent on evenings, weekends, or US holidays get a reply the next business day.
Save yourself an email
Track your order: Use the Track Your Order page with your order number for live delivery updates.
Returns and refunds: Your first order is covered by our 90-Day Money-Back Guarantee. Full details are in our Refund Policy.
Manage your subscription: Log into your account at metaviahealth.com to cancel, skip a shipment, or change your delivery frequency. Cancellations take effect immediately. Or just email us and we will handle it for you.
Shipping questions: Delivery takes 5-11 business days after your order ships. Full details are in our Shipping Policy.
Press, partnerships, or wholesale
Same inbox. Just say so in the subject line and we will route you to the right person.